nature-id-site

NatureID App Support

Thank you for using NatureID – Plant Identifier App 🌿

We’re here to help you get the best experience.


📱 About the App

NatureID helps users identify plants instantly by taking photos.

Powered by AI and an elegant interface, it makes learning about nature fun and effortless.


🧩 Common Questions

Q1: How do I identify a plant?

Open the app → Take or upload a photo → View results instantly.

Q2: Why can’t I get accurate results sometimes?

Make sure the image is clear, with good lighting and the plant centered in the frame.

Q3: Does ShiYe require internet access?

Most features work online; offline recognition is supported for certain models.


🪴 Contact Support

If you need help or want to report a bug, please contact:

📧 865525900@qq.com


💡 Feedback

We’d love to hear your ideas!

Please reach out via email or through the “Feedback” button in the app.